Sophos Tunnelblick



Sophos XG Firewall: SSL VPN client, Tunnelblick 3.7.4a fails to connect Sign up to the Sophos Support Notification Service o get the latest product release information and critical issues. Previous article ID: 125374. If you haven’t already set up users on your network, you will need to implement at least.

You can configure remote access IPsec and SSL VPN connections using the Sophos Connect client. Connect client is focused on ease of use and reliability to ensure an extremely positive user experience.

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How to configure SSL VPN remote access for additional information.

Sophos xg firewall vpn client. Free Easy-to-Use VPN Client Sophos Connect provides an intuitive VPN connection client thats easy to deploy and configure. Create SSL VPN Group. SSL VPN client software Tunnelblick fails to connect to the Sophos XG Firewall.

From Sophos Firewall go to Firewall and verify that rmote SSL VPN access rule allows ingress and egress traffic. You can also configure clientless L2TP and PPTP VPNs. Configure authentication service for SSL VPN.

Navigate to VPN SSL VPN Remote Action and click Add. Dafuer wie folgt vorgehen. Open access port for SSL VPN.

Sophos Connect documentation is available here. The client will now connect. Identifier for LAN network and SSL VPN network.

Go to Current Activities Live users to verify SSL VPN users. SOHO Protection with XG 86 or SD-RED. Configure SSL VPN Client to Site on Sophos XG.

Fill in the username and password. Create SSL VPN User. Create the SSL VPN refer to Sophos XG Firewall.

A compressed file named ovpn is downloaded. Navigate to where the ovpn file was downloaded and execute the following command. Click Download Configuration for Other OSs.

To simultaneously connect the Sophos SSL VPN Client to more than one XG Firewall on a Windows Operating System you must first install additional TAP adapters. SSL VPN client Tunnelblick 374a fails to connect. Sophos Firewall Sophos Firewall XG Software How to configure an L2TP VPN remote access.

As a last resort try uninstalling the SSL VPN remote access client and reinstall it. Configure profile for SSL VPN Client. Voraussetzungen Sophos XG FirewallWindows 7 SP2 und neuerMac OS 1012 und neuer Sophos Connect VPN Client Download Die Firewall selbst ermoeglicht den Download des VPN-Clients.

How Sophos Connect client works. Click on Apply to save the configuration. SSL VPN is restarting frequently Verify that the WAN port of the Sophos XG Firewall isnt allowed under VPN SSL VPN Remote Access Tunnel Access Permitted Network Resources IPv4.

If it is allowed the SSL VPN client could disconnect frequently. Navigate to SSL VPN. However we recommend using the Sophos Connect client for advanced security settings and greater flexibility in configuration.

Please make sure the Sophos Connect Client VPN range doesnt overlap with any of the. When creating the profile move the LDAP group under Policy Members as shown below. You can install additional TAP adapters by running the addtapbat file located in the Sophos SSL VPN Client installation directory normally CProgram Files x86SophosSophos SSL VPN Clientbin.

This error is misleading and is no way due to a certificate format error. At the end of the XG EAP the client code should also be considered at a GA quality at that time but because of the limits I mentioned earlier well continue to offer it as a longer term EAP release until some time mid next year. Give your remote workers secure access to resources on the corporate network from Windows and macOS devices.

Go to Report VPN to verify remote SSL VPN users list. The client installer is available by navigating to VPN Sophos Connect Client on your XG Firewall. Nachfolgend eine kurze Beschreibung zur Installation und Einrichtung.

You can configure remote access IPsec and SSL VPNs to establish connections using the Sophos Connectclient. You can also use the legacy clients for both. How to establish an IPsec connection with the Cisco VPN Client for.

Configuring two-factor authentication Recommended if User Portal is available on the WAN. Setting up IPsec-based remote access is managed through Sophos Connect client on XG Firewalls running v175 or newer firmware. Create firewall rule for communication between SSL VPN and LAN.

The download is in the firewall now under VPN Sophos Connect client. Sophos bietet seit letztem Jahr ueber die XG Firewall den VPN-Client Sophos Connect an. You can allow remote access to your network through the Sophos Connectclient using an IPsec or SSL VPN connection.

How to configure SSL VPN for Mac OS X KB-000036421 12-Mar-2020 44 people found this article helpful. This issue is caused by a new version of Tunnelblick that changes the library used for reading the certificate presented by the client. An error such as the one presented below is likely to occur.

Overview This article describes the steps to configure the Remote Access SSL VPN for Macintosh OS X using the Tunnelblick VPN client. An der XG Firewall a.

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Highlighted Articles
News
Installing Tunnelblick
Uninstalling Tunnelblick
Setting up Configurations
Using Tunnelblick
Getting VPN Service
Common Problems
Configuring OpenVPN
Release Notes
Thanks
FAQ

Discussion Group
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On This Page
It's complicated!
I used a different program and uninstalled it, but with Tunnelblick all I can see are my old configurations!
How can you tell if OpenVPN connected to a server?
If OpenVPN is not connected to the server
OpenVPN Connects, but you can't surf the Internet
A connection is established, but drops out or is restarted after a few seconds or minutes, or DNS stops working after a few minutes
An error messages says to see details in the Console Log
An error message says 'write to TUN/TAP : Input/output error (code=5)'
An error message says 'You have tried to connect using a configuration file that is the same as the sample configuration file installed by Tunnelblick'
An OpenVPN log entry says 'potential route subnet conflict'
An OpenVPN log entry says 'Cannot allocate TUN/TAP dev dynamically'
An error message says 'Tunnelblick was not able to load a device driver (kext) that is needed to connect...'
An OpenVPN log entry says 'Tunnelblick: openvpnstart status #247: Error: Unable to load tun and tap kexts. Status = 71'
An OpenVPN log entry says 'Tunnelblick: openvpnstart status #247: Error: Unable to load net.tunnelblick.tun and/or net.tunnelblick.tap kexts in 5 tries. Status = 71'
An OpenVPN log entry says 'Note: unable to redirect default gateway -- Cannot read current default gateway from system'
An OpenVPN log entry says 'Cannot load certificate file XXX.crt: error: 02001002:system library:fopen:No such file or directory: error: 20074002:BIO routines:FILE_CTRL:system lib: error:140AD002:SSL routines'
An OpenVPN log entry says 'TLS Error: Auth Username/Password was not provided by peer'
An OpenVPN log entry says 'script failed: could not execute external program'
Cannot Empty the Trash
I am repeatedly asked for my password or token value (Tunnelblick 3.6.9beta02 or higher)

It's complicated!

Tunnelblick is an interface for OpenVPN. Most problems people think they have with Tunnelblick are really problems they are having with OpenVPN, so what follows is a mix of information about Tunnelblick and OpenVPN.

OpenVPN is such a powerful tool with so many options, and computer configurations are so varied, that it is difficult to have an exhaustive guide to troubleshooting problems. Tunnelblick is designed to deal easily with the most common setups, so if it doesn't apply to your situation, or doesn't help, ask the Tunnelblick Discussion Group or the OpenVPN users mailing list for help.

I used a different program and uninstalled it, but with Tunnelblick all I can see are my old configurations!

The different program (for example, Urban Shield) uses a customized version of Tunnelblick that makes backups of their configurations and restores them when Tunnelblick starts up, and also hides all other configurations. To solve this problem:

  1. Rename the /Library/Application Support/Tunnelblick folder to be named Tunnelblick.old. (This will hide the backup, so Tunnelblick doesn't see it and doesn't restore it.)
  2. Reinstall Tunnelblick from the .dmg (disk image)

How can you tell if OpenVPN connected to a server?

  1. Click on the Tunnelblick icon at the top of the display.
  2. See what appears in the drop-down list for the configuration you are trying to troubleshoot:
    • If the entry shows Connect xyz, configuration xyz is not connected and Tunnelblick is not trying to connect
    • If the entry shows √ Disconnect xyz, configuration xyz is connected
    • If the entry shows - Connect xyz, Tunnelblick is trying to connect configuration xyz

If OpenVPN is not connected to the server

If OpenVPN can't connect to the server and Tunnelblick hasn't popped up a window explaining why, there should be one or more error messages in the OpenVPN log to indicate what the problem is. To see the OpenVPN log, click on the Tunnelblick icon, click on 'VPN Details', click on the large 'Configurations' button at the top of the window, click on the name of the configuration you are troubleshooting on the left side of the window, and then click on the 'Log' tab on the right side. The OpenVPN log is the large area of black text on a white background. (It contains messages from Tunnelblick in addition to the messages from OpenVPN.)

Look at lines near the end of the log for an error message.

OpenVPN Connects, but you can't surf the Internet

See Connects OK, But....

A connection is established, but drops out or is restarted after a few seconds or minutes, or DNS stops working after a few minutes

This can have several causes:

  • Another computer on your network is attempting to connect to the VPN using the same credentials.
  • You don't have 'Monitor connection' checked. When DHCP is renewed, the change is ignored (because 'Monitor connection' isn't checked) and the VPN-supplied DNS server is replaced with the DHCP-supplied server. Often a DHCP-supplied server will only respond to queries which originate within that network. Since the DNS queries originate from the VPN, which is outside of that network, the queries will not be answered. Put a check next to 'Monitor network'.

An error messages says to see details in the Console Log

See The Console Log for instructions on viewing the Console Log.

An error message says 'write to TUN/TAP : Input/output error (code=5)'

OpenVPN may display a series of these messages when using a TAP connection. Although a few such messages are normal, if they continue to be displayed for more than a few seconds and the connection is never established, try to connect with DNS/WINS set to 'Set nameserver (alternate 1)'.

An error message says 'You have tried to connect using a configuration file that is the same as the sample configuration file installed by Tunnelblick'

This means that you have tried to connect to a VPN without setting up a configuration file. Consult your network administrator or your VPN service provider to obtain configuration and other files or the information you need to modify the sample file. For more information, see Getting VPN Service.

An OpenVPN log entry says 'potential route subnet conflict'

This means that the remote network you are creating a VPN to has IP addresses that are also in your local LAN.

One way to fix this is to include a 'redirect gateway local' option in the OpenVPN configuration file and un-check Tunnelblick's 'Route all IPv4 traffic through the VPN'. (All traffic will still be routed through the VPN because of the 'redirect gateway' option.)

Another way to fix this is to change the addresses of your local LAN. You do this by changing your router's configuration. For some routers you specify the first three numbers of the LAN (e.g. 192.168.77); in other routers you specify the address of the router itself (e.g. 192.168.77.1).

After changing the LAN address, you should restart all computers (and other network devices including network printers), so they start using addresses in the new address range.

Example:
WARNING: potential route subnet conflict between local LAN [192.168.1.0/255.255.255.0] and remote VPN [192.168.1.0/255.255.255.0]

This means that both the remote network and your local network are using the 192.168.1.** range of IP addresses. So change your local network to use, for example, 192.168.5.**, or 192.168.23.*. If you get the same warning message, try another address range.

An OpenVPN log entry says 'Cannot allocate TUN/TAP dev dynamically'

This problem indicates a problem with the Tun and/or Tap system extensions.

  • It can be caused by the following sequence in the configuration file:
    dev-type tun
    dev abcdefg
    and a workaround is to replace both lines with the single line
    dev tun
    (substitute 'tap' for 'tun' in the above if this is a Tap configuration.)
  • It can be caused by extra Tun or Tap system extensions being loaded. See the following entry.

An error message says 'Tunnelblick was not able to load a device driver (kext) that is needed to connect...'

An OpenVPN log entry says 'Tunnelblick: openvpnstart status #247: Error: Unable to load tun and tap kexts. Status = 71'

An OpenVPN log entry says 'Tunnelblick: openvpnstart status #247: Error: Unable to load net.tunnelblick.tun and/or net.tunnelblick.tap kexts in 5 tries. Status = 71'

Please see Errors Loading System Extensions.

An OpenVPN log entry says 'Note: unable to redirect default gateway -- Cannot read current default gateway from system'

There is a problem (in macOS and/or OpenVPN) which causes OpenVPN to be unable to read the default gateway when you try to connect OpenVPN through an existing PPP connection; here is a workaround:

Create a ppp start-up script /etc/ppp/ip-up and add the following:

#!/bin/sh
PATH=/sbin:/usr/sbin/:/usr/bin:/bin
gw=`ifconfig ppp0|grep inet| awk '{ print $4 }'`
route change default $gw -ifscope ppp0

Save the script and make it executable running chmod a+x /etc/ppp/ip-up.

Please note that the above script was made for interface ppp0. If for any reason you have more/other, make the changes accordingly.

An OpenVPN log entry says 'Cannot load certificate file XXX.crt: error: 02001002:system library:fopen:No such file or directory: error: 20074002:BIO routines:FILE_CTRL:system lib: error:140AD002:SSL routines'

Your certificate file (XXX.crt) was not found. Usually the file should be in the same folder as the OpenVPN configuration file, not in a subfolder. For example, if the configuration file has a line such as
cert abcde.crt
or
ca abcde.crt
then the file abcde.crt should be in the same folder as the configuration. If the configuration file has a line such as
cert xyz/abcde.crt
or
ca xyz/abcde.crt
then the file abcde.crt should be in the xyz subfolder of the folder with the configuration.

An OpenVPN log entry says 'TLS Error: Auth Username/Password was not provided by peer'

Your client configuration file should include an 'auth-user-pass' option.

An OpenVPN log entry says 'script failed: could not execute external program'

An up or down script contains an error. Common causes:

  • The use of a script file with Windows line breaks (CR-LF) instead of Unix/Mac line breaks (LF).
  • The use of a script file that does not have execute permission for root.
  • The use of a script file with syntax errors.

Cannot Empty the Trash

If you dragged an old copy of Tunnelblick to the Trash and now cannot empty the Trash and because Finder complains that something is 'in use' (probably something named Sparkle.framework), try the following:

Launch Terminal (in /Applications/Utilities).

Copy/paste the following into Terminal:

You will be asked for your password. Type it in (it will not show up as you type it) then press the 'enter/return' key on the keyboard.

Quit Terminal, then try to empty the Trash.

I am repeatedly asked for my password or token value (Tunnelblick 3.6.9beta02 or higher)

For some OpenVPN setups that use 'small block' ciphers and username/password authentication or two-factor authentication (2FA), this can be very annoying because the user will be asked to authenticate each time 64 MB has been transferred through the VPN.

There are several ways to avoid the problem:

  • Use a cipher which is not a 'small block' cipher. (This must be done on both OpenVPN client and OpenVPN server.)
  • Use OpenVPN 2.4 or higher and enable cipher negotiation. This must be done on both the server and client.
  • For username/password authentication, have Tunnelblick save the username and password in the Keychain.
  • For 2FA, do not use --auth-nocache, and use the --auth-token option in the client-connect and auth-user-pass-verify scripts on the server side to ask for 2FA once per session only.

More information is available at OpenVPN and SWEET32.





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